Professional printer and copier support when you need it — no service agreement required.
ABT's On-Demand Service Hours provide flexible, prepaid technical support for business printers, copiers, and multifunction devices. Whether you're experiencing paper jams, error codes, print quality problems, network printing issues, or scanning difficulties, our technicians can help diagnose and resolve the problem.
Service hours can be used for remote troubleshooting or onsite technician labor, depending on the issue and service availability.
Starting at $150 per prepaid service hour.
Professional printer and copier troubleshooting and diagnostics
Remote or onsite technician labor
Paper jams, error codes, and print quality troubleshooting
Printer drivers, network printing, and connectivity support
Scanning and device configuration assistance
Onsite technician travel and dispatch at no additional charge for eligible service visits
Flexible scheduling based on technician availability
Replacement parts or hardware components
Toner, ink, paper, or other print supplies
Preventive maintenance agreements
Additional labor beyond purchased service hours
Return visits requiring additional authorized service
Purchase service hours. Select the amount of prepaid technician labor needed.
Schedule your service. ABT reviews your equipment, location, and reported issue to determine whether remote or onsite support is appropriate.
Receive professional assistance. An ABT technician diagnoses and works to resolve the issue.
Approve additional work if needed. If repairs require replacement parts, additional labor, or a return visit, ABT will explain the requirements and obtain authorization before proceeding.
For eligible onsite service visits, technician travel and dispatch are included in the prepaid service-hour price. You pay for the technician labor hours purchased, without a separate trip charge.
Onsite availability is subject to geographic coverage, technician scheduling, and equipment eligibility.
Service hours are prepaid and do not automatically renew.
One service hour represents technician labor time, not a guarantee that a repair will be completed within one hour.
Replacement parts and additional labor are billed separately when required and authorized.
Return visits caused by technician workmanship errors are not charged as additional service visits.
Service availability and scheduling are confirmed by ABT before dispatch.
Small and mid-sized businesses that need occasional printer or copier repairs, remote technical assistance, or onsite support without committing to a recurring maintenance agreement.
Need ongoing coverage? ABT also offers Essential, Professional, and Enterprise service plans that include covered labor, parts, toner, and eligible supplies.
Learn more: https://advancedbiztech.com/service-plans
Professional printer and copier support when you need it — no service agreement required.
ABT's On-Demand Service Hours provide flexible, prepaid technical support for business printers, copiers, and multifunction devices. Whether you're experiencing paper jams, error codes, print quality problems, network printing issues, or scanning difficulties, our technicians can help diagnose and resolve the problem.
Service hours can be used for remote troubleshooting or onsite technician labor, depending on the issue and service availability.
Starting at $150 per prepaid service hour.
Professional printer and copier troubleshooting and diagnostics
Remote or onsite technician labor
Paper jams, error codes, and print quality troubleshooting
Printer drivers, network printing, and connectivity support
Scanning and device configuration assistance
Onsite technician travel and dispatch at no additional charge for eligible service visits
Flexible scheduling based on technician availability
Replacement parts or hardware components
Toner, ink, paper, or other print supplies
Preventive maintenance agreements
Additional labor beyond purchased service hours
Return visits requiring additional authorized service
Purchase service hours. Select the amount of prepaid technician labor needed.
Schedule your service. ABT reviews your equipment, location, and reported issue to determine whether remote or onsite support is appropriate.
Receive professional assistance. An ABT technician diagnoses and works to resolve the issue.
Approve additional work if needed. If repairs require replacement parts, additional labor, or a return visit, ABT will explain the requirements and obtain authorization before proceeding.
For eligible onsite service visits, technician travel and dispatch are included in the prepaid service-hour price. You pay for the technician labor hours purchased, without a separate trip charge.
Onsite availability is subject to geographic coverage, technician scheduling, and equipment eligibility.
Service hours are prepaid and do not automatically renew.
One service hour represents technician labor time, not a guarantee that a repair will be completed within one hour.
Replacement parts and additional labor are billed separately when required and authorized.
Return visits caused by technician workmanship errors are not charged as additional service visits.
Service availability and scheduling are confirmed by ABT before dispatch.
Small and mid-sized businesses that need occasional printer or copier repairs, remote technical assistance, or onsite support without committing to a recurring maintenance agreement.
Need ongoing coverage? ABT also offers Essential, Professional, and Enterprise service plans that include covered labor, parts, toner, and eligible supplies.
Learn more: https://advancedbiztech.com/service-plans
