A Business Built on Trust, Technology, and Results.
Advanced Business Technology, Inc. — ABT — is a family-owned technology company headquartered in Margate, Florida. Since 2000, we've helped more than 500 businesses across the United States reduce costs, eliminate technology headaches, and build reliable print and IT infrastructure their operations depend on.
We're not a call center. We're not a one-size-fits-all vendor. We're a team of specialists who know your equipment, know your business, and show up — every time.
Started in Florida. Built for Business.
ABT was founded in South Florida in 2000 with a simple belief: businesses deserve technology partners who actually show up. Not call centers. Not automated ticket systems. Real people who understand your equipment and care about your uptime.
Over the past two decades, we've grown from a local printer service company into a full-spectrum technology partner — supporting managed print, IT infrastructure, VoIP, document management, and more across all 50 states. Our most recent chapter is an expansion across the Southeast from our Greenville, South Carolina service base, serving businesses throughout South Carolina, North Carolina, Georgia, and Tennessee. Customers elsewhere in the country are served through ABT's network of technicians across the United States.
We're a family-owned business with deep roots in the communities we serve. That means personal service, honest recommendations, and long-term partnerships — not one-size-fits-all sales pitches.
We also operate an online supply store at shop.advancedbiztech.com — giving businesses nationwide direct access to the same compatible and OEM toner cartridges we source and manage for our managed print clients.
One Name. One Company.
Our full legal name is Advanced Business Technology, Inc. You may know us simply as ABT or advancedbiztech.com.
There are several similarly named business technology and printer repair companies around the country — we're not affiliated with any of them. If you're looking for the family-owned team from Margate, Florida that's handled printer and copier repair, managed print, and business IT since 2000, you've found us.
Questions about whether we're the company you worked with? Just ask — a real person answers.
Meet Our President.
Jay Hensel
President & CEO
Jay has led ABT since 2019 from Greenville, South Carolina. Before ABT he spent more than a decade running service and sales operations for Konica Minolta and Sharp in the Pacific Northwest, Southern California and the Midwest, after starting his career in finance and internal audit. He reviews every ABT guide for accuracy.
Read Jay's Full Bio →Principles That Don't Flex.
Relationship First
We don't start with products — we start with listening. Every recommendation is built around your specific environment, budget, and goals.
Vendor-Neutral Honesty
We recommend what's best for you — not what's best for our margins. That's why clients trust us with long-term technology decisions.
Fast, Reliable Response
When equipment goes down, your business stops. We diagnose remotely first, then dispatch onsite service under the response targets written into your agreement.
Long-Term Partnership
We succeed when our customers succeed. Our goal is to be your technology partner for years — not just your vendor for today.
Two Service Bases. All 50 States.
ABT is headquartered in Margate, Florida, with a second service base in Greenville, South Carolina. Businesses in the cities below, and anywhere else in the United States, are served through ABT's network of technicians across the country, with remote support first. Each city page explains how service works in that area.
Not in a listed market? We still serve you.
ABT's network of technicians and remote support cover all 50 states, and our document scanning ship-in program serves clients nationwide. A specialist will reach out within 1 business day.
Ask About Your City →One Partner for Every Technology Need.
Managed Print Services
Full fleet management, automated toner, usage reporting, and predictable monthly costs, starting from a measured assessment of your current spend.
Managed IT Services
24/7 network monitoring, cybersecurity, helpdesk, and cloud management. Proactive IT that prevents problems before they happen.
VoIP Phone Systems
Cloud-based business phones on any device, at any location — fully managed by ABT from day one.
Printer & Copier Repair
On-site repair for all major brands through ABT's technician network, with remote diagnosis first and response targets set in your agreement.
Copier & Printer Leasing
In-house financing, FMV and $1-out options, and a 30-day written-notice exit on every lease, with free equipment pickup.
Document Scanning
Convert paper records to searchable digital files. Reduce storage costs, improve compliance, enable instant retrieval.
Label Printer Service
On-site repair for Zebra, Honeywell, SATO, and all major thermal label printer brands. Keep labeling operations running.
ABT Concierge
Remote help with printer drivers, scan-to-email, address books and settings from $7.95/month. No ABT service agreement required.
Business With Purpose.
ABT was built in South Florida and we take our responsibility to the communities we serve seriously. Each year, a portion of ABT's revenue goes directly to charitable organizations making a real difference in people's lives.
When you work with ABT — whether it's a managed print contract, a service plan, or an order from our online supply store — you're supporting a business that gives back. Every engagement contributes to that mission.
We select a different charitable partner each year based on where we believe we can make the greatest impact in the communities we serve.
Girl Scouts of the USA
ABT has directed charitable giving to the Girl Scouts of the USA — an organization that has been building courage, confidence, and character in young women for over 100 years. We're proud to support organizations that invest in the next generation of leaders.
Need Toner or Print Supplies?
Shop compatible and OEM toner cartridges for HP, Brother, Canon, Xerox, and more at our online store — fast US shipping, 12-month warranty, and B2B bulk pricing available.
Let's Talk About What Your Business Needs.
Whether you need a full managed print assessment, IT support, or just want to understand your options — our team responds within 1 business day and provides honest, straightforward guidance with no sales pressure.