Predictable print supply costs with automatic replenishment—no service contract required.
The Annual Toner & Supplies Plan provides 12 months of toner and print supply coverage for eligible business printers and copiers. This plan focuses exclusively on supply management and cost predictability, helping eliminate emergency orders, last-minute purchasing, and unexpected supply expenses.
Toner usage is monitored to ensure replacements are shipped when needed, reducing downtime caused by empty cartridges. This plan does not include labor, repairs, or preventive maintenance and is intended for customers who already have service coverage or do not require technical support.
Term Covered:
✔ 12 months from activation date
Toner and print supplies for covered devices
Automated supply monitoring and replenishment
Usage tracking to prevent over- or under-stocking
Consistent monthly supply cost over the term
Repair labor or technician service
Replacement parts or hardware repairs
Preventive maintenance
Paper and specialty media
Businesses with stable hardware, existing service coverage, or internal IT teams that only need reliable supply fulfillment.
Maximum uptime and predictable service costs for business-critical printers and copiers.
The Complete Printer & Copier Service Plan provides comprehensive coverage for business printers and copiers, combining unlimited labor, covered replacement parts, scheduled preventive maintenance, and managed firmware updates. This plan is designed to reduce breakdowns, improve device stability, enhance security, and keep equipment operating at peak performance.
Firmware updates are evaluated, tested, and applied as part of the preventive maintenance process to help resolve known issues, improve performance, and address security vulnerabilities—without disrupting your business.
With proactive service and highest-priority response, the Complete Plan is ideal for organizations that depend heavily on their print environment and want issues addressed before they impact productivity.
Unlimited remote and on-site technician labor
Covered replacement parts (excluding consumables)
Scheduled preventive maintenance
Firmware review, management, and updates
Highest priority response and dispatch
Print quality optimization and performance tuning
Network printing and driver support
Toner, ink, or paper
Consumable and user-replaceable items
Damage caused by misuse or unsupported supplies
Comprehensive printer and copier support with predictable repair costs.
The Priority Printer & Copier Service Plan combines unlimited technician labor with covered replacement parts for eligible business printers and copiers. This annual service plan is designed to minimize downtime, eliminate surprise repair bills, and keep devices operating at peak performance.
With priority scheduling and expanded coverage, this plan is ideal for offices that rely on their printers and copiers daily and want dependable service without managing individual repair costs.
What’s included:
Unlimited remote and on-site technician labor
Covered replacement parts (excluding consumables)
Priority response and scheduling
Printer and copier diagnostics & repairs
Network printing and driver support
Print quality optimization and preventive maintenance
What’s not included:
Toner, ink, or paper
User-replaceable consumables
Damage caused by misuse or unsupported supplies
Best for:
Busy offices, multi-device environments, and businesses seeking predictable annual service costs.
Term Covered:
✔ 12 months from activation date
Reliable printer and copier support with predictable costs—no surprise labor charges.
The Essentials Printer & Copier Service Plan provides ongoing labor coverage for business printers and copiers. This annual plan includes remote and on-site technician labor for troubleshooting, repairs, and general device support, helping reduce downtime and eliminate per-visit service fees.
This plan is designed for businesses with newer or low-to-moderate usage devices that want dependable support without paying for parts or supplies coverage.
What’s included:
Unlimited technician labor (remote and on-site)
Printer and copier troubleshooting & diagnostics
Network printing and driver support
Print quality issues, jams, and error resolution
Standard response scheduling
What’s not included:
Replacement parts
Toner, ink, or supplies
Consumables and wear items
Best for:
Small to mid-sized offices, newer devices, and organizations seeking predictable service costs without full coverage.
Term Covered:
✔ 12 months from activation date
Professional printer and copier support when you need it—no contracts required.
Our On-Demand Service Hours provide flexible, prepaid technical support for business printers and copiers. Use your service time for troubleshooting, diagnostics, print quality issues, network printing problems, and general device support. Service hours can be applied to remote assistance or on-site labor, depending on the issue.
This option is ideal for businesses that need expert help occasionally without committing to a long-term service agreement. Service hours never auto-renew and can be used as issues arise.
What’s included:
Printer & copier troubleshooting and diagnostics
Network printing and driver support
Print quality, paper jams, and error resolution
Remote or on-site technician labor time
What’s not included:
Replacement parts
Toner or supplies
Preventive maintenance plans
Best for:
Small offices, occasional service needs, emergency support, or businesses evaluating long-term service options.
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