Author & Reviewer
Jay Hensel
President & CEO, Advanced Business Technology
Greenville, South Carolina
Jay Hensel has led Advanced Business Technology, a family-owned office technology company serving businesses since 2000, as President and CEO since 2019. He oversees sales, service, finance and operations for ABT's managed print, copier leasing and repair, managed IT, VoIP and document scanning services.
Before ABT, Jay spent more than a decade inside the copier industry with Konica Minolta Business Solutions and Sharp Business Systems, running service departments, sales teams and multi-market branches in the Pacific Northwest, Southern California and the Midwest. His career started in finance and internal audit, including supply chain finance at Danka Office Imaging, which is why ABT's guides focus on contract terms, total cost and the fine print.
Experience
2019 – Present
President & CEO, Advanced Business Technology
Leads the company from Greenville, SC. Expanded ABT into new markets and online channels, built the Shopify and Amazon supplies business, and launched Flat-Rate Business Printing and ABT Concierge.
2019
General Manager, Midwest, Sharp Business Systems
Ran sales, service, finance and operations across the Chicago, Cincinnati and Indianapolis markets.
2010 – 2018
Konica Minolta Business Solutions
Senior Branch Service Manager for Seattle, Portland, Boise and Spokane (2010–2014); Area Vice President of Service for Southern California, leading a 300-person service and SaaS sales organization (2014–2016); Branch Manager and Vice President of Sales for Portland, Boise and Spokane (2016–2018).
Earlier career
Finance & internal audit
Supply Chain Finance Manager, U.S., at Danka Office Imaging, and Senior Manager, Internal Audit, at Intertape Polymer Group.
Areas of expertise
- Copier and printer leasing: FMV and $1-out structures, lease terms and buyouts
- Service agreements, response targets and field service operations
- Managed print programs, cost per page and fleet right-sizing
- Contract fine print: escalators, auto-renewals and exit terms
- Toner and supplies: compatible vs. OEM cost and quality
How ABT guides are reviewed: Jay reviews each ABT guide for accuracy before it's published and when it's updated. Where a guide describes ABT's own terms (such as the 30-day written-notice exit on every agreement), those terms are checked against ABT's current agreements.
Guides by Jay
Community
Served as Treasurer of the Board of Directors of Know Your City, a Portland, Oregon nonprofit. Bachelor's degree in Finance from the University of South Florida.
Connect with Jay on LinkedIn, or reach ABT through the contact form.